Shipping
Overview
Our priority is to deliver your order quickly and reliably. We partner with multiple carriers to offer a range of shipping options.
Please note: While we aim to process orders promptly, shipments are not sent out on weekends or holidays.
Delivery Time
Because many RCTrim products and services are custom-made, hand-built, or crafted to order, rush shipping is not available. If you need an in-stock item urgently, we’re happy to do our best to accommodate you—just reach out to us before placing your order at info@RCTrim.pro.
Delivery times depend on the shipping option selected at checkout. Please note that RCTrim is not responsible for delays or estimated delivery times provided by shipping carriers. For orders within the continental U.S., typical delivery takes 2–7 business days, though this does not apply to custom built to order products, Pro Services, or items drop-shipped from the manufacturer.
Drop-Ship Orders Policy
At RCTrim.pro, we strive to offer a seamless and transparent shipping experience. This amendment outlines our policy for orders that are drop-shipped—items that are fulfilled and shipped directly from our supplier or manufacturer.
What is a Drop-Ship Order?
A drop-ship order is one that is shipped directly from a third-party supplier on behalf of RCTrim.pro. These items may not be stocked or shipped from our primary warehouse.
Processing Time for Drop-Shipped Products
Drop-ship orders are typically processed within 2–5 business days, depending on supplier availability. In some cases, processing times may vary due to inventory levels or supplier logistics.
Shipping Time & Methods for Drop-Shipped Products
Shipping times for drop-shipped items vary based on the supplier's location and shipping method. Estimated delivery is generally 3–7 business days, unless otherwise noted on the product page.
Please note:
- Drop-ship items may ship separately from other items in your order.
- Tracking information may be provided directly by the supplier and could take additional time to become available.
Order Status and Tracking for Drop-Shipped Products
Customers will receive a shipping confirmation email with tracking information once the supplier dispatches the item. In some cases, tracking updates may be delayed depending on the supplier's processing systems.
Returns and Exchanges for Drop-Shipped Products
Returns for drop-shipped items are subject to the return policy of the specific supplier. RCTrim.pro will coordinate with the supplier on your behalf to facilitate returns or exchanges. Return authorization must be obtained from RCTrim.pro prior to sending back any drop-shipped items.
Please contact us at Info@RCTrim.pro for any questions or concerns regarding your drop-ship order.